MicroRate and Money-Phone are keen to present you the results of our latest Survey on Covid-19.
This report examines the impact of COVID-19 on four key areas of MFI operations:
For each area, the report distills common issues affecting institutions during the pandemic and the steps they are taking to address them. In a final section, MFIs reflect on how they plan to harness digital solutions to reinforce operations in the wake of COVID-19.
The findings of the report confirm that the pandemic has made it much harder for MFIs to keep their activities running as usual.
More than 50% of the institutions surveyed have been unable to meet with customers in person during COVID-19.
Many of them have seen loan applications plummet and loan officer workload shrink.
Others have suspended new customer on-boarding and loan repayments as the wider economic picture remains unclear.
Download the research study to learn more!
The impact of COVID-19 on Microfinance
Insights from microfinance institutions on how the pandemic is affecting loan origination and digitization.